SERVICES

Surabhi Info aims to ensure that the capacity of IT services and the IT infrastructure is able to deliver the agreed service level targets in a cost effective and timely manner.

With a staff of 70+ certified technical and network support professionals, we have the resources and expertise to overcome any IT challenge that you may have quickly and efficiently.

We deliver expert real-time, health monitoring with smart hand responses and reliable service so customers have the resources they need to meet the demanding business and compliance requirements to maximize infrastructure up times. Our ability to respond to escalated issues promptly and with the appropriate skillset is what puts us above the competition.

Network implementation services includes

• Feasibility Study
• Network Commissioning
• Hardware Implementation
• Quality & performance assessment for the delivered networks

Network Management service offering

• Network Monitoring
• Liaison with ISP for speedy restoration
• Field support for Network issues
• SLA Management

Product Support Service feature includes

• Comprehensive AMC support for Telecom and networking hardware’s
• Preventive Maintenance Support
• Hardware & Software upgradations
• Hands & Feet Support for Device Management
• SLA Management

IT Facility Management Services includes

• Support for Resource requirements (FMS, Telecom & Networking). 
• Resource Contract Management
• HR Management

Structured Cabling Solutions includes

• Plan, Design and Implementation of Structured cabling for premises networking needs.
• Maintenance Support.
• Supply of Active and Passive Components

Design and Implementation of Wireless Networks.

• Site Survey
• Hardware requirement assessment
• End to end Implementation support
• Maintenance Support

Scope of our TRC Includes:

• Hardware replenishment (All Type of Telecom & Networking Hardware)
• In House Quality Check
• Staging support for Network devices